6 Simple Tricks to Make Online Payment Easier
Order payment is one of the most crucial parts of completing promo orders. But many promo professionals rely on antiquated systems when there's an easier way – one you can take advantage of by being an ASI member. Learn six simple ways you can make online payment easier and more efficient for you and your customers.
Choose a payment program designed for the promo industry
The most common mistake distributors and suppliers make is not using a payment system designed specifically for the promo industry. As all promo professionals know, our industry is unique and has many nuances that not all payment systems are prepared for. That's why it's recommended to work with a payment company that was tailor-made for promo, such as PromoPayment. This company was created specifically to meet the needs of distributors and suppliers just like you. Plus, they're proud to have been an ASI partner for almost 10 years.
And the best part? Not only does their system speak to promo, their representatives understand the industry too, so you can get help without having to explain background industry info first. This will save you time and prevent headaches.
Provide a user-friendly experience for end-buyers
You're not the only one who has to use your order payment system – your customers have to interact with it too, making it wise to invest in a payment platform with a user-friendly interface. Think about it: If you encountered a difficult checkout process when shopping online, would you order from that company again? The same applies to your promo business.
PromoPayment understands this, so they've implemented a handful of easy-to-use tools that make the payment process a piece of cake. For example, with PromoPayment, you can create QuickClick links in less than a minute, which will link your customers directly to a secure payment page – no searching necessary. Plus, customers can save credit card information in a vault for an even speedier checkout process on repeat orders.
Streamline your workflow with a virtual terminal
We live in modern times with an assortment of tools and technology always at our fingertips. Why not take advantage of those advancements for your order processing too?
When you begin using PromoPayment's virtual terminal, the days of hand-writing notes and chasing down paper order statements will be a thing of the past. This online terminal compiles all the action items you need for order processing in one convenient place. Think of it as a one-stop shop for your most common tasks and tools, such as:
- Running sales
- Issuing refunds
- Creating QuickClick links
- Processing saved credit cards
- Viewing reports
- And more.
NEW TOOL ALERT: iProcess
PromoPayment is proud to announce the latest tool to join their ranks, called iProcess. This feature allows clients to complete mobile payments completely online and then receive a receipt. All your clients need is an internet connection and they'll be able to swipe their credit cards from anywhere in the world for the ultimate in payment convenience.
Review reporting capabilities to gain important insights
Processing orders and running credit cards is one thing, but does your current payment system also provide you with reporting? If not, you're missing out on learning from valuable insights that could improve your business. Order processing programs contain a wealth of information that many promo professionals aren't taking advantage of. It's time to change that.
With PromoPayment, you'll gain access to a variety of useful and informative reports, capturing data insights into key areas like:
- Decline percentages
- Approved or declined credit cards
- QuickClick link engagements
- Stored credit card metrics
- And more.
These reports can easily be filtered by card type and source of engagement (such as online, mobile, etc.). Plus, they can be set up to be emailed to you daily so you're always in the know on what's happening with your business.
Make sure you have good customer support
Never underestimate the importance of your customer service team – especially if your customer service team is just you. When clients need assistance, having someone on the line and ready to help can make or break their decision to be a return customer. Additionally, there may be times you need help figuring out a discrepancy with your payment history. If that happens, who do you currently have to call?
PromoPayment understands the importance of getting answers when you need them. That's why their team is available Monday through Friday every week. Additionally, they offer an emergency option for after-hours support for urgent issues. By partnering with an expert, you'll never be left out to dry when you need assistance, no matter what the issue is.
Go online for optimal ease of use
While PromoPayment offers a range of useful tools and technology that can improve your services, it's worth mentioning the difference that merely switching to an online platform can make. Keeping track of orders on paper and dealing with cash payments has become a thing of the past. Plus, it creates friction between you and the customers you want to serve.
When you switch to an online payment system, you provide your clients with the best order experience possible while mitigating risks with simple changes like:
- Offering an easy-to-use and intuitive interface
- Showcasing a modern and up-to-date business model
- Reducing the need for paper envelopes and cash
- Providing a secure and PCI-compliant payment portal
- And more.
READY TO GET STARTED?
It's easy! PromoPayment offers a fast, easy setup, so you can get started right away and take advantage of all the benefits this system provides. Accounts are typically fully up and running within 1-2 business days. So our last question is ... what are you waiting for?